Welcome to Uraan. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order or using any service on our platform. If you do not agree with these terms, you may refrain from using the website.

1. General Information

Uraan is an online fashion brand offering clothing and related accessories. These Terms govern all users, visitors, and customers interacting with our website. We reserve the right to update, modify, or change any part of these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

2. Product Information

We make every effort to display product colors, sizes, and details as accurately as possible. However, variations may occur due to screen differences, lighting, and fabric texture. Uraan is not responsible for minor color or design variations. All products are subject to availability, and some items may be restocked or discontinued without prior notice.

3. Pricing & Payments

All prices displayed on the website are inclusive of applicable taxes unless otherwise stated.
We accept online payments via credit/debit cards, bank transfer, and other methods provided at checkout.
Cash on Delivery (COD) is available only within Pakistan. International customers must pay online.
Prices may change without notice, but once an order is placed, the price at checkout is final.

4. Order Processing & Shipping

Orders are processed within the estimated timelines mentioned on the website. Delays may occur due to high-season demand, courier issues, or unforeseen circumstances.
Shipping charges are calculated at checkout based on location.
International customers are responsible for customs duties, import taxes, and any additional charges imposed by their country.

5. Returns & Exchanges

Uraan offers returns or exchanges only under specific conditions mentioned in our Return Policy.
Items must be unused, unwashed, and in original packaging.
Sale items, discounted articles, and customized pieces are non-returnable and non-refundable.
Uraan reserves the right to refuse a return if the item does not meet our quality checks.

6. Intellectual Property

All website content—including images, designs, logos, product photos, text, and graphics—is the intellectual property of Uraan. No content may be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

Uraan is not liable for any direct or indirect damages arising from the use of our website, including service interruptions, delays, or inaccuracies.
Customers are responsible for ensuring the accuracy of personal details entered during checkout.

8. Contact Information

For any questions regarding these Terms, please contact us at:
Email: support@uraan.com
Phone: +92 300 0000000