At Uraan, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains our delivery process, shipping options, expected timelines, and important guidelines for both local and international customers.

1. Order Processing Time

Once your order is successfully placed:

• All orders require 1–3 business days for processing.

• Orders are processed Monday to Saturday (excluding public holidays).

• During sales or seasonal peaks, processing times may be slightly extended.

You will receive a confirmation email once your order has been dispatched.

2. Local Shipping (Within Pakistan)

For customers within Pakistan:

• Standard delivery time is 2–5 business days after dispatch.

• Cash on Delivery (COD) is available for local customers.

• Shipping charges may vary based on weight, location, or promotions.

• Remote areas may require additional time for delivery.

We work with reliable courier partners to ensure secure and timely delivery.

3. International Shipping

For customers outside Pakistan:

• Delivery time typically ranges from 5–14 business days, depending on the destination.

• Cash on Delivery (COD) is not available for international orders.

• Shipping charges are calculated at checkout based on weight, region, and courier tariffs.

• Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

International delivery timelines may vary due to customs clearance processes.

4. Order Tracking

Once your order is shipped, we will send a tracking link to your email or phone number. You can use this link to check the real-time status of your shipment.

5. Incorrect Address or Delivery Issues

Please ensure your address and contact information are accurate at checkout.

• Uraan is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

• If a package is returned due to an incorrect address, reshipping charges will apply.

If you face any delivery issues, contact our support team for assistance.

6. Delays & External Factors

Delivery times are estimates and may be affected by:

• Weather conditions

• Political situations

• Courier delays

• Customs inspections

• Seasonal order volume

We will do our best to keep you updated in case of unexpected delays.

7. Policy Updates

Uraan reserves the right to update this Shipping Policy at any time. Changes will be posted on this page.